The Loan Hub, accessible from theloanhub.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Loan Hub and how we use it.

Information We Collect:

The Loan Hub follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Personal Information: This comprises your name, contact details (such as phone numbers, email addresses, mailing addresses), date of birth, gender, contact preferences, authentication data, financial information (such as credit worthiness data, bank details), and any other information necessary for delivering our services.

Device Information: We may gather information about the devices you utilize to access our services, including device identifiers, IP address, browser type, operating system, and network information.

Usage Data: Information regarding how you interact with our services, such as the pages you visit, the features you utilize, the actions you perform, and other usage patterns.

How We Use Your Information & Cookies and Tracking Technologies

Like any other website, The Loan Hub uses "cookies". These cookies are used to store information including visitor's preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the user's experience by customizing our web page content based on visitor's browser type and/or other information:

Service Provisioning: Facilitating account creation and authentication on Ruconnect, delivering and managing our services, including loan-related activities such as loan application processing, eligibility assessment, and loan disbursal.

Communication: Sending administrative and promotional communications, responding to your inquiries and requests, providing customer support, and notifying you about important updates or changes to our services.

Personalization: Tailoring your experience by delivering targeted advertising and personalized content based on your interests, preferences, and previous interactions with our services.

Analytics: Analyzing usage data to improve our services, identify trends, measure the effectiveness of our marketing campaigns, and enhance the user experience.

Security: Protecting the security of our services and preventing fraudulent activities, unauthorized access, or other harmful actions.

Compliance: Fulfilling legal obligations and regulatory requirements, such as anti-money laundering laws, consumer protection regulations, and data protection laws.

Information Sharing:

We may share your information with third-party service providers, financial institutions, credit bureaus, and partners who assist us in delivering our services. These entities are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using your information for any other purposes.

Additionally, we may share your information in connection with business transfers, mergers, acquisitions, or reorganizations, as well as with affiliates, business partners, or other trusted third parties for targeted advertising purposes. We may also disclose information when required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes. We may also retain certain information for audit purposes, resolving disputes, enforcing our agreements, or as otherwise required by law.

Your Rights:

You have the right to access, update, and delete your personal information. You can also withdraw consent for marketing communications and request data portability. If you have any questions or concerns about your privacy rights or wish to exercise your rights, please contact us using the contact information provided below.

Children's Privacy:

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. The Loan Hub does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Updates to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website, app, or other appropriate channels.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.